Customer Care

BEAR is committed to providing our customers with services and information that allows them to do their job more efficiently.  As part of our Customer Care page we will update you with any policy changes that will make your experience dealing with BEAR seamless. 

Purchasing Bear Products or Becoming a Bear Distributor

BEAR sells exclusively through a wholesale distributor network.  If you would like to be a BEAR Distributor please contact our Sales Department. You can download our credit application or we also accept credit cards through PayPal. 

Should you need to locate a distributor in your area please contact our Sales Department and they can provide the names of BEAR distributors in your area. 

Shipping Claims and Damages

At BEAR we desire is to provide a seamless process shipping our products however we know that there may be glitches from time to time. Please click on the PDF below to view our Shipping Claims and Damages policy.  

Time Zone to Contact Us

BEAR is located in California so we are on Pacific Standard Time.  Our formal office hours are from 8:00 am to 5:00 pm.  

Keep Your Account Up-to-Date

Quickly and easily update your account information through our handy Profile Manager.